For example, Tu Clothing items have a warranty of 150 days. 1.9 Certain video games and DVDs are the subject of a legally prescribed age restriction, determined by the British Board of Film Classification. We recommend you print out a copy of these terms and conditions for future reference. Argos has multiple ways that you can return your items. Naturally, none of this affects your consumer rights. You also have the right to a replacement or repair, if the item is still within its warranty period. Any such changes will take effect when posted on the website (see date at the top) and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions. Promoter: Argos Limited: 489-499 Avebury Boulevard, Milton Keynes, MK9 2NW. 11.23 Goods, services and/or discounts are subject to availability and may change from time to time. b) If you have purchased using an Argos Monthly Payment Plan, you will need to return the item for a refund and purchase the item again at the lower price, either online by reapplying for the Argos Monthly Payment Plan or instore via an alternative payment method, For FastTrack, Tu clothing orders, or other orders where payment is made at the time of ordering for in store collection, the price you pay is the price specified at the point of placing the order and not the prevailing price in store at the time of collection. 2. level 1. Company No. 9.14 GBP Gift Cards or eGift Cards cannot be redeemed in ROI. skip to master content To collect Nectar points at Argos.co.uk link your accounts, see www.argos.co.uk/nectar. All Rights Reserved. The quickest way to return an item is through one of our stores where we can accept most items, other than large items, even if they were originally delivered to your home. Aftersales & returns. Its obvious it hasnt been used. Where you decide to use the products in the course of a business, we exclude (to the fullest extend permitted by law) those warranties and conditions relating to fitness for a particular purpose. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. If the product is faulty, youll need to contact Argos to make your return. 1.4 Certain website services will require registration and subsequent access to those services will be subject to an approved login name and password ("Password Details"). How To Charge Your Electric Car At Home With No Driveway, How To Permanently Get Rid Of Weeds From Your Driveway, need to have the original packaging to hand. Beware,beware, beware. Where goods are delivered directly by our suppliers delivery restrictions may apply to Northern Ireland and Scottish Highlands. Where goods are subsequently exported by an EU national or resident, we accept no responsibility for damage in transit, or for any customs requirements or duty. If you return your item(s) by home collection or post, please allow up to two weeks for postage time - as soon as we have it we'll start the refund. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. Depending on where you live, we have made some changes to how you can return an item: In England - from Monday 19 July, item(s) can be returned to any Argos store, in-line with our returns policy.. Argos chat said they can't refund because of health and safety That might be a reasonable stance for them to take if you were just changing your mind, but if you're returning because faulty / not as described / not of satisfactory quality, then the fact you've opened and used it shouldn't be an issue. . I live in the United States and love to shop in retail and online. Youll also need proof of purchase in the form of a receipt or email confirmation of your order. Additionally, most of the stipulations regarding returns of the regular return policy apply to the Christmas return policy as well. If you've changed your mind about a purchase, you can take your Habitat purchase (s) to any Argos store or Argos store within a Sainsbury's supermarket. prior to the goods being dispatched or in store prior to or at the time of the collection of the goods). Youll need to spend your points in 500 point/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. Regardless of what Argos said, those rights still stand. No, all returns must be returned within 30 days of the date of purchase. However, if it has been more than six months since you purchased the item, the retailer has the right to ask you to prove that the item was faulty when you purchased it. PayPal refunds can take up to 30 days. Other Gift Cards or eGift Cards will be issued detailing a balance. 9.10 If you do not spend the entire balance of a plastic Gift Card or eGift Cards in-store, the remaining balance will be available on the same Card/eGift Card after each transaction. Points cannot be spent at Habitat outlet stores. 11.14 Minimum spend to collect points = 1. we would like to exchange it for some other fryer. If you paid by cash or gift card youll be refunded in store using the original payment method. Registered in England and Wales. Can I return an item if I have opened it to Argos? I thought ok the laptops cheap so this is expected, but it got so much worse in literally no time that I could barely even use it at times, so I updated EVERYTHING I could to try to speed it up with no success. For click and collect orders, the title to products shall pass to you once the goods, ordered in accordance with these terms and conditions, have been handed over to you in store. The Argos Christmas return policy allows you to return the items in January instead of 30 days from the date of purchase. 10.1 Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. Per this policy, any items purchased between October 12th and December 25th have until January 24th for the items to be returned. How you purchased the item will largely determine which return methods are available. Still, you will want to double-check the exact dates every year. Expert's reports Beyond six months, it's up to you to prove that the problem was there when you received the goods even. You can return your items to an Argos store, collection point, post, or arrange a return via chat. 9.17 All Gift Cards or eGift Cards hold an expiry date, please refer to the back of your card or details on your eGift Card for further information. Your Nectar points will be refunded back to your Nectar card and, if you part-paid, any balance will be refunded to your payment card. For more information, please see our It may take up to 5 working days to appear in your account (depending on your bank). 11.22 Only one Nectar card can be used per transaction. Wowcher Mystery Holidays Are They Worth It? You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Please: 1.1 We reserve the right to change these terms and conditions at any time. Yes. 4.3 a) Online price errors. This will not affect your statutory rights. If youve changed your mind about a purchase, or if the item doesnt fit, you can return it to Argos for a refund. In the event that we are unable to supply the goods, where we have made a mistake, or we have processed your order in breach of these terms and conditions, we will inform you of this as soon as possible. If you return your item(s) back to an Argos store, we can trigger a refund immediately. 9.6 Gift Cards cannot be used for purchases made over the phone. 12.15 Argos Ltd reserve the right to decline or withdraw Habitat.co.uk eGift Cards, and the right to amend these terms and conditions of Habitat.co.uk eGift Cards at any time and to take appropriate action, including the cancellation of the eGift Card, if, in its discretion, it deems such action necessary. We'll happily return or exchange the item. The number of Gift Cards or eGift Cards you can use in a single transaction for online purchases is limited to 3. 11.11 To collect Nectar points on Argos Monthly Care, you must add your Nectar card when you buy your policy. 9.7 To use Gift Cards or eGift Cards in-store simply present your card to the cashier at the till. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud). Depending on the products, repairs can take place in your home, saving you the trouble of returning it. d) No consent from the persons referred to in Section 8.9 is required for the parties to vary or rescind these terms and conditions (whether or not in any way that varies or extinguishes rights or benefits in favour of such third parties). read through these terms and conditions carefully before using this website. a) J Sainsbury plc (as defined below) shall have the right to enforce any rights or benefits under these terms and conditions; 12.13 All Habitat.co.uk eGift Cards hold an expiry date, please refer to the details on your eGift Card for further information. 3.3 Risk of loss or damage of products passes to you on the date when the products are delivered to you or are left with a person or at a place nominated by you. 3.4 Goods will not be supplied for the purposes of re-sale, and are only supplied for your own use as a consumer. Because the stipulations of the regular return policy apply to the Christmas return policy, you want to know about the regular return policy whenever you are returning items during the holiday season. If you have more that 3 Gift Cards or eGift Cards and would like to use them in a single transaction you may do this in-store. Items such as food, body jewelry, and underwear wont be accepted as a return unless they were damaged on arrival. 4.4 Payment can be made by any method specified in How to use this website. It will also need to be in its original packaging, with all tags still attached. 2.3 Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless your order is placed in breach of these terms and conditions and/or we have notified you that we do not accept your order or you have cancelled it (please refer to Returns and refunds). Youll need proof of purchase, which could be a physical receipt or an email confirmation of your purchase. If the item in question is faulty, you wont need the original packaging or any tags youll just need to have your proof of purchase. 11.26 Argos reserves the right to withdraw or amend the Nectar redemption process at any time and without notice. Large items are items that require two or more people to handle the delivery. The TV was expensive and I think that after 6 months use, having broken down and become unrepairable, that a full refund is not unreasonable. You must submit your original sales receipt and submit any free items that came with your purchase. 11.1 You can collect 1 Nectar point per 1 on qualifying spend at Argos stores, Argos in Sainsburys and at Argos.co.uk in the UK. So, double-check the regular return policy to make sure your Christmas item is covered. 11.25 Nectar cards remain the property of Nectar 360 Limited and must be returned on request. It must be unused with all parts, in its original packaging, have tags if applicable, and be in a resalable condition. Nectar partners occasionally change. 9.4 Gift Cards purchased within Argos stores can be loaded with any amount from 1 to 500. But its not what the law says they have to do. Copyright 2023 Consumer Advisory. The staff at Argos will be happy to help you process your return, and will give you a refund or exchange depending on what youre returning. 11.18.1 You can spend your Nectar points at Habitat stores, Habitat.co.uk and on Habitat products online at Argos, in 500 points/2.50 increments. See nectar.com for the latest partners. This doesnt apply to laptops apparently. Don't forget, all returned items must be in line with our returns policy, these products will need to be unused and in their original packaging, with proof of purchase. The items also need to be in new condition. You must show valid proof of purchase to receive a return and process a refund. I am having to deal with this now! You can get all the help you need by visiting our Support Site, Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. Some items like food, pierced jewellery and underwear can't be exchanged or refunded, unless they're faulty. Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. 11.24.2 If you order online and dont collect your item within 7 days, your order will be cancelled, and you'll be refunded back to your original payment method(s). Argos will accept the return of most items in stores. If you had the item delivered to your home, we can arrange a collection for you. Once youve used your Nectar points to pay, it is not possible to convert them back into Nectar points. 9.16 Gift Cards or eGift Cards are not a credit, debit or cheque guarantee cards, cannot be redeemed for cash or returned under the Argos 30 Day Guarantee and cannot be sold or re-tendered. Unless theyre faulty, some items like food and certain jewellery can't be exchanged or refunded. Minimum spent to collect Nectar points is 1.Nectar points issued within 30 days.We reserve the right to alter or terminate the Argos Nectar offer at any time and/or to reclaim Nectar points where they are; issued in error, orders are cancelled, or goods returned. Excludes Ireland, phone and live chat orders. To go back to Argos to get it repaired, refunded or replaced (if you have the insurance) you will need your receipt or else they can't do anything. All other requirements and stipulations per the regular return policy are applied to the Christmas policy. Just below that it says if a product is faulty take it back within 30 days and they'll give a replacement or a refund. Argos is a great place for purchasing many items that you need, it is a one-stop-shop that allows you to place large orders online and have them delivered quickly to your home. If youve decided to return an item that youve opened, the process is relatively simple. Please note that if the item has been inspected and is not returned as described we reserve the right to reject the refund or offer a partial refund depending on the condition of the item returned. Your Nectar points can be spent in 500 points/2.50 increments, unless your purchase is under the 500 maximum points spend limit, when the Nectar points in your account can be used to cover the entire purchase price. 6.2 You acknowledge and agree that the material and content contained within this website is made available for your personal non-commercial use only and that you may only download such material and content for the purpose of using this website. 8.8 These terms and conditions do not create or confer any rights or benefits enforceable by any person that is not a party (within the meaning of the U.K. Contracts (Rights of Third Parties) Act 1999) except: If you had the item delivered to your home, we can arrange a collection for you. 11.16 We reserve the right to withdraw Nectar points where not issued in accordance with these terms and conditions, or in error and/or where we suspect fraud. Read also >> Does Argos Sell Amazon Gift Cards (Secrets Nobody Is Talking About). Likewise, they have the right to refuse a return if the item does not meet the stores requirements. Can you return an online purchase to the store? and our 4.9K Posts. Thank you very much. Argos Limited 2023. This also applies to online orders you can simply take the item into any store, along with proof of purchase, to receive a refund or make an exchange. b) in a way which may interfere with the provision of our website to you or any other customer, including, without limitation, attempting to place orders in contravention of these terms and conditions or the law; After 30 days they will repair it. Privacy hub|Privacy policy|Cookies policy|List of cookies|Cookie preferences|Terms & conditions. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 11.15 From time to time Argos may, offer additional Nectar point promotions to selected customers. You need proof of purchase in order to exchange or refund a purchase through Argos. Does Argos have an extended Christmas return? In its original packaging (with the tags) All items must be unused and in the same condition as when they were bought. The classifications are 12, 15, and 18. In Wales - from Monday 12 April, item(s) can be returned to any Argos store, in-line with our returns policy.. It may take up to 5 working days for your bank to process it into your account. [deleted] Are you searching Argos return opened item, wondering whether you can return your purchase? Delivery & collection. Minimise stress in the aftermath starting Christmas with our rundown von the Argos item policy. Argos, however, declares that Allum's warranty was a special 12-month guarantee issued by the store, rather than the manufacturer, to extend customers' statutory rights. I have never known Argos to offer a partial refund on anything I have returned. See 11.24 below for information about refunds. If you still need to return a faulty item within the first 30 days, we will offer you an exchange, replacement or a refund.After this time and as long as the product is still within its warranty period, we will arrange a repair using one of our specialist repair agents or if this is not possible, exchange or replace your item. Any waiver to be effective must be in writing and signed by an authorised representative of Argos. Switching Bank Accounts Everything You Need To Know. Goods are subject to availability. PayPal refunds can take up to 30 days. This is to avoid customers returning items that have since stopped working due to general wear and tear. Refunds will be given back using the original payment method. I brought a mirror on Saturday 651893514 collected on Sunday from Sainsburys Chertsey store when opened it was damaged returned it to Staines store on Monday ordered new one collected Tuesday and is damaged , I cant return until Friday because of work commitment, I wanted the store to be aware that I will be returning it again and I would like a refund. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. 11.3 To collect Nectar points on online orders at Argos.co.uk youll need to link your Argos and Nectar accounts to find out how, please visit www.argos.co.uk/nectar 4.5 Title to any products you order on this website shall pass to you on delivery of the products provided that you have placed your order in accordance with these terms and conditions, we have processed your order, and received payment in full for the products. 12.6 To use your Habitat.co.uk eGift Card online, input the card number and PIN at the payment stage of your order. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This means that you can return your purchase to Argos within 30 days of receiving it, as long as it's unused and in the same condition as when you bought it. Most importantly, undergarments, pierced jewelry, and food cannot be returned unless they are faulty due to a manufacturing error. Seems reasonable right? Hello l am a deaf lady l need to know l bought the new digital micoware r hobb rhmd712 l open ot but could not get it out the box all torn now can l still bring it back for another one, Hi , I bought an air fryer Vortx 9L dual basket from argos and has been delivered home. Argos may also impose limits on certain features and services or restrict your access to parts or all of this website without notice or liability.
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