Youll be taking four impressions: two of your top teeth and two of your bottom, although the procedures are pretty similar for both. SmileDirectClub promises that you will receive your Smile Plan no more than 72 hours after they receive and approve your impressions. My new friend, "John, politely expressed that he was flagging my account as priority, and that it very likely would not take 3-5 days for me to receive a call back. The online dentistry brand is featured in big media outlets including Retail Times, Yahoo Finance, and CNBC. NmY1YmQ5ODMzYmU2ZjZjOWU5NTBmZDI0N2UyNjU0MjhmZTlmOWEzYmVkMmY4 Learn More. We ship your aligners directly to you. If youre not sure whether your impressions will work, send them anyway. Use a light, but not one thats too bright. With SmilePay, you can make a downpayment of $250 and monthly payments of $89 for 26 months. The site will also ask you to complete a short dental and medical history questionnaire. Every persons teeth are different, and a unique plan will be created for you after your teeth are assessed. And if you return the kit when you're done taking your impressions, you'll get an . Attach the return label to your shipment, making sure the barcode is clearly visible. Share. Been paying these people since January 2023 and still havent received aligners that fit. Many health insurers cover orthodontics for children, but orthodontic coverage for adults is less common. I have friends use similar companys who communication with their dentist on a weekly basis. Please use a valid email. I was provided a full refund 7 months and 5 sets of faulty aligners after paying in full for treatment in June of 2019. Assessment of the effectiveness of invisible aligners compared with conventional appliance in aesthetic and functional orthodontic treatment: A systematic review, Applications of teledentistry: A literature review and update, A comparison of treatment effectiveness between clear aligner and fixed appliance therapies, Orthodontic Treatment with Clear Aligners and The Scientific Reality Behind Their Marketing: A Literature Review, An Evaluation of Dental Crowding in Relation to the Mesiodistal Crown Widths and Arch Dimensions in Southern Indian Population, A systematic review of the accuracy and efficiency of dental movements with Invisalign, Presence and leaching of bisphenol a (BPA) from dental materials, Knowledge of Orthodontics as a Dental Specialty: A Preliminary Survey among LASUCOM Students, The role of AI and machine learning in contemporary orthodontics, Significantly lower cost compared to braces, Your file is still reviewed by a licensed dentist or orthodontist, Aligners are 3D-printed, BPA-free plastic, Treatment includes whitening and free whitening is offered thereafter. Founded back in 2014, SmileDirectClub is the oldest at-home clear aligner company, offering completely remote treatment monitoring. NjczZjNmMDcxZGU0NjY3ZjNhYjc4MTllN2NkODM4ZDM3YWJjMTIyOTI2NTU1 Enter the appropriate information and click the Continue button. eyJtZXNzYWdlIjoiYmMzMzg1NjJiNjIwYzE2MWZkOWNhOGQzZmMwMWE3ZTk1 NDRjYWI4OTU5Nzc1NWM5ZTZhM2E2MzUyYjU2ZWVhYmEzMTAwMDQxMGMxOGU5 We use dedicated people and clever technology to safeguard our platform. Youve purchased your SmileDirectClub impression kit, and youre ready to get a smile you love. So only downfall of this company is they get you all excited amd show you affordable options then say the payments are double. !, Excellent job. If youve followed all the instructions listed here, then youve taken your first step toward your new smile. As an oral care leader with the first telehealth platform for transforming smiles, we provide clear aligner therapy to safely straighten teeth 100% from home in as little as 46 months, for less than $3/day. Join over 1.5 million customers and get a smile you love, custom-made in the USA. This Smile Direct Club invisible aligner[1] review provides an unbiased rundown of the company and their products, customer feedback and promotions, as well as investigating what they do differently from other popular alternatives to braces. Perfect aligners begin with perfect impressions. It takes only 30 minutes. Treatment process: Smile Direct offers both daytime and . I believed in this process. In this guide, youll find an in-depth, step-by-step guide to kicking off your SmileDirect treatment, so you can set off on the road to a transformed smile ASAP. I became very stressed about it and when I contacted them about it, they said I was out of the time frame to get more aligners. Smile Direct Club is a teledentistry company that produces custom clear dental aligners, offering consultation with licensed orthodontists and dentists who review patient files before moving forward with treatment plans. We have a return date on the kit to help remind you to send back your kit as soon as possible. To anyone who is pursuing a full refund - let them know that youre prepared to file a report with the Federal Trade Commission (FTC), and really be prepared to do so. As an oral care leader with the first telehealth platform for transforming smiles, we provide clear aligner therapy to safely straighten teeth 100% from home in as little as 4-6 months, for less. SmileDirectClub allows you to pay for treatment via monthly installments. Purple and Gray Putty: When combined, these putties form a soft mixture that will slowly harden to create a mold of your teeth. We love to hear your comments and questions! I finally just called customer service (the general line), and when I asked to speak with someone in the Refunds Department, the rep I was speaking to just said, Uh (long pause), yeah Thats me. (SURE it is) I explained that I had been told on Reddit that someone was supposed to call me about a refund, and that hadnt happened. I calmly, but in no uncertain terms explained that if my refund was not issued by then, I would be moving forward with my complaint with the FTC on January 31st. Youre about to embark on an exciting new smile journey with SmileDirectClub. MzI4MzVjMWViNDFlYzU5MTZkNjVlYTdiNzY2ODg1ODQ4ZmZlMTNhZGI4Yjc0 While SmileDirectClub is much cheaper than braces or Invisalign, not everyone has 1,639 lying around, so many patients opt to finance their treatment. Nivarna and Jess on the smile bus were very friendly and gave me the time to think about the offer. Feel free to email us at reviews@smiledirectclub.com, so that we can assist. Comment. At this point, youre at a crossroads. Even with the assistance of guides like this one, impression kits can be tricky if youve never used one before. Im glad I had them back when I was a kid though, and thankful my family could afford them. Both aligner treatments can be followed up with a Smile Direct Club Retainer, which costs $99. The Smile Direct Club Clear Aligners is their main product and includes several sets of tight-fitting, custom-made, BPA-free clear plastic trays that gradually shift teeth into their desired position. Your kit includes 2 sets of trays, putty, and easy-to-follow instructions on how to capture clear impressions that will be used to create your smile plan and clear aligners. We also ensure all reviews are published without moderation. Youll even get $100 credit towards your aligners! There are over 10,000, the majority of which give 5/5 stars. The reviews on the Smile Direct Club website are positively glowing. New comments cannot be posted and votes cannot be cast. Y2EzMmJjYmEwMWE0YzkzYjRjZWUxZjBiZjcxYzcxMzhiN2JhNzIxZWQ5YzY3 Jess and Zuzanna were super helpful, friendly and explained the process thoroughly. NHS discount provided me with an extra 100 discount. New way of scanning teeth which was easy and quick. Repeat this process with the other top tray and two bottom trays and youve got a full set. I will wait the 3-5 business days for an account manager to call me, but if I have not received a call by (exact date) and the refund process has not been started, I will be filing a complaint with the FTC to report the fact that I purchased a product, had to replace it 5 times, and still do not have a product that works, with no refund in sight. First things first: make sure you brush and floss your teeth! The Smile Direct Club Nighttime Clear Aligners are just like the original ones, but the plans and aligners are adjusted for nighttime wear only. The idea of taking teeth impressions might be a foreign concept, but SmileDirect gives you everything you need to complete the process all inside some pretty stylish packaging. SmileDirectClub offers financing, but it requires a soft credit check to qualify. They just grab money..off shore customer service and their in store staff don't deviate from a script. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. A UK registered dentist or orthodontist monitors your progress remotely eliminating the need for in-person visits and costing 50% less . Shirley, thank you for the high star rating! Would recommend. No credit checks are required. We're concerned to see that it wasn't a 5-star experience. Best, Jeff, The dental nurse i seen (daniel) was very reassuring and helpful and had no problems putting my anxiety and concerns to rest. We're concerned to see that it wasn't a 5-star experience. >>>>Please visit the FAQ, Guide, and the WIKI in the top menu.<<<<<. With the help of this guide, youll have the information and confidence you need to take amazing impressions right off the bat. Nearly 3 weeks in and I am still waiting. Due to interest, this option may bring your total to as high as $2,564much greater than the original $2,050 price. Give them reasonable but hard deadlines based on the promises that they make. There are actually quite a few similarities, but Candid Teeth uses the power of AI[9] to align teeth up to 30% faster than braces. Live Chat on the website. Use a mirror to make sure the tray is properly positioned in your mouth, then bite down. Pithon, M. M., Baio, F. C., Sant Anna, L. I., Paranhos, L. R., & Cople Maia, L. Journal of Investigative and Clinical Dentistry, 10(4). Becher, R., Wellendorf, H., Sakhi, A. K., Samuelsen, J. T., Thomsen, C., Blling, A. K., & Kopperud, H. M. Acta biomaterialia odontologica Scandinavica, 4(1), 5662. SmileDirectClub partnered with @catandnatYT for a live demo of our impression kit. Find out how we combat fake reviews. The quiz is straightforward, and before you even begin theres a disclaimer that the clear aligner system is designed for minor to moderate teeth correction[4].. YTVhMGRmZGU2YjQ2NjM0MDYyNDA1MDNhYzMxMjlhNmZjZjFlYWJjNGYxZmQz Wash your hands, slap on those nitrile gloves, and take out one putty of each color. If youre worried your insurance plan wont pay, SmileDirectClub offers several other ways to reduce the cost. With the addition of being easy to navigate, options such as these are rising in popularity for those looking for a way to get appointments quickly. I asked, Let me guess in 3-5 days? Nope. We're concerned to see this, as we take pride in the attention that our customer care team devotes to all communication efforts. Many providers also allow you to check your coverage by logging into your account. Nearly 3 weeks in and I am still waiting. Great visit to Smile @ Braehead. So lets go! That's why we encourage you to make your impressions soon after you get your kit and ship them back as soon as you're done. Hi. Before insurance, SmileDirectClub aligners cost $2,050. Hi Louise. Oh, Invisalign, the most famous alternative to braces! Thank you all so much for watching! SmileDirectClub provides an eligibility-checker tool on their website to determine if your plan includes adult orthodontic coverage. You can file an appeal if you think your claim was wrongly denied. So after spending all this time reading Smile Direct Club invisible aligner review, Im sure it boils down to one question: is Smile Direct Club reliable? All addresses can be found on their website. We are happy to pass along your comments to the team here atSmileDirectClub! Njg5MzkyNGM5MWJjN2UzMjg0ODA4NDRiOTJiYWM5MmI5YTQ1YTc3ZDBkNDg4 Much like the other aligners, the process starts with a scan of your teeth. MGMwYTk5MDNjOTJmYmZkYTk1NjJkMmYwOGY0NTdiMDk1YTEzMjNiNjZlZGE1 Had a scan appointment today with Laura. The one on the left likely wont work. We recommend at-home clear aligners if you have mild teeth misalignment. Whitening gel syringe broken. But if youre deemed suitable for treatment, a state-licensed dentist will create your full treatment plan and send you a preview, called a Smile Plan. This preview shows a digital before and after of your treatment, allowing you to see how SmileDirects aligners will move your teeth every step of the way. Because the back is too shallow and the front doesnt show the full gum line (see the way some of the front impressions end abruptly?) I responded in a calm, but firm tone (paraphrased, but as accurate as I can recall). Still awaiting results and 2nd aligner touch up after completing first set of aligners, Hi there. Unfortunately, there were also several complaints about the customer service and refund process. The most popular at-home clear aligner kits can be found right here: Learn about the different brands and what they offer. If you haven't paid yet, I would strongly advise against using SDC. Save my name, email, and website in this browser for the next time I comment. Nitrile Gloves: To keep the whole process sanitary! The Smile Direct Club Impression Kit is the first part of the Smile Direct Club journey. They use Fedex so you have to arrange the return through them, you have to phone them up to arrange collection. True to her word, I got a call the next day (last Friday) saying that my refund was being processed. Your access to this site was blocked by Wordfence, a security provider, who protects sites from malicious activity. SmileDirectClubs dental team will let you know if you need to take another shot at it before sending another kit. Why is a small tube of gel so hard to replace. They only require three photos, so it should be a pretty quick process. If youre uncomfortable taking teeth impressions on your own, check to see if theres a SmileShop near you. Ill wait for you to connect me. YzU2MTdlMGFlNTRhMWE5OTQ5NjYxOTdhMDE3YjYxOWMzZDI5NDBhN2IyMGM3 Either way, please follow these steps when returning your purchase: Give us a call at (800) 957-3409, with your order number. Ellie was very friendly and ensured that all my doubts were cleared. Not only is the process easier, but its also faster and more convenient. Although they could definitely be painful, inconvenient, and annoying at times! When youve effectively mixed the putty, roll it into a 4-inch long cylindrical shape and place it in the tray, filling the entire U-shape. Calming atmosphere and was able to ask the questions I was able to. YjZlZDRiM2JjMjU2YWViYjA4MmE0NmQ3ZDQxOThjNjY0NWMxYmRjZmRkNjlm YTVkZTI1YmIxMjM4M2FiNTIzMzE1ZWEzYWRiM2NhN2EwZmM3MzVlZjE5ZWZk ZjhmNTc4Mjc3Y2NhNjlkNTAyNmFiYzk1NmYzYmU3Y2U2NDIwNTQ0NWQ3MmJl The information provided on NewMouth.com should not be used in place of actual information provided by a dentist, doctor, or specialist. Then, take three photos: Once youve snapped some great photos, youll need to upload them to your SmileDirectClub account. Sorry we couldn't be helpful. Anyone can write a Trustpilot review. She is skilled at developing and editing dental health-related content, creating product reviews, and producing high-quality oral health materials for several marketing firms. After completing your treatment, you can purchase a Smile Direct Club retainer to wear at night, and order free Smile Direct Club whitening treatments any time. Make sure that your lips arent covering your top or bottom gums! YzMzNTc0MmYxMTY5NWU3M2RkMTRiM2UwYTM3YzlmYjNlNDllNTY1Y2ExYTdm Its important to note, though, that this rating was calculated based on only 100 reviews, compared to the thousands on the Smile Direct Club website. This kit costs $59, but sometimes you can score discounts that can drastically reduce the price. The Candid Teeth impression kit comes with the same tools as Smile Direct Club, but is more expensive at $95. Then, you can look forward to the rest of the journey toward a dazzling transformed smile. Modified on: Wed, 18 Apr, 2018 at 1:15 PM. And youre ready for the next step! The company responds to each review requesting that the customer get in contact with them to look into a re-evaluation, which is good to see. Our #1-recommended home teeth straightening system is Byte, which offers personalized customer support and boasts an average treatment plan length of just 4-5 months. Invisible aligners are able to straighten teeth in half the time that braces can, and they are far more comfortable and easy to remove. OGEyYzc2MmRiNGNhZTQzM2E3ZGQxMDFmNTYxYzgzYjE5YWUyMTYxMDAyMGM0 OGY5MzE1M2JjYWI2ZDdjZmI0NGNiZWFmNjQ1MThlMGM1ZmVkNTI4ZDRjZDQ5 Looking for promo codes or discounts? But is this brand the real deal? Smile Direct Club | Impression Kit TrulyJacqueline 3.28K subscribers Subscribe 105K views 5 years ago Hey everyone!! These commissions enable us to produce carefully researched reviews. Your email address will not be published. Honestly, I had braces in middle school and didnt mind them too much. Dont hold your phone/camera too far away. https://doi.org/10.1080/23337931.2018.1476869. When youre all finished, youll have four impressions: two top and two bottom. So its important that this product is BPA-free! YTA2NTdhYzhlNzVjNzViMDQwNzRmYTVkYWI1NTcxYWViZDAzNTNmZjc2ZmY2 I have spent 1600! Taking your impressions is the first step toward getting the smile you love. No problem, she says. How to appeal an insurance company decision. This will give a clear view of all your teeth. NewMouth is reader supported. And why would you wait anyway? Looking forward to it, I arrived about 30 minutes early to my appointment but was still seen which was great. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I was lucky enough to book an appointment last minute. from Make a one-time payment 1739. They may require an in-person appointment before agreeing to cover medical expenses. All in all, this Smile Direct Club invisible aligner review concludes, if your teeth are right for Smile Direct Club clear aligners, then seem like a good option to consider. Alyssa has an M.A. At Smile Prep, we strive to make the process as easy as possible for our readers. On average, it takes 4-6 months for Smile Direct Club to work. Pop up smile direct bus came to stoke on Trent. ZDI3N2NjYWUwYzUyM2E3MDNlODZmMDNkYzgyNmE1OGI2Y2Y5NDk0NmU0OWVk Archived post. The initial consultation is free of charge. I hope you found this video on how to do your impressions from Smile Direct club useful. One Impress kit I returned reached their warehouse but then they lost it. If the experts determine from your impression kit that you're not a good candidate for SmileDirectClub's services, you'll receive a refund for the kit price. Step 1: Place Your Order Before you do anything else, you need to get your hands on SmileDirect's Impression Kit. Code: NYNY23. Once SmileDirect receives it and determines that the impressions are acceptable, their dental professionals will use them to determine if youre a good candidate for treatment. NWM2MjljMTA0NmU2NDk5MDY2YzkyZjVjMGU5MTJjNWZjOGM3ODY4OTU2NDAx For Smile Direct Club vs Invisalign, who wins out? The Smile Direct Club Impression Kit is shipped overnight at no extra cost so you can make your impressions right away, and the total cost is $59. There are some reports of the Smile Direct Club aligners damaging customers teeth; a common complaint is that although their teeth were straightened, their bite was negatively impacted. Interest rates with SmilePay range from 10 to 21% (depending on your state). Just overall feels like a scumbag company given that after you do your initial impression kit they spam you with emails texts calls 24/7 to try and get you to pay for their service. However aligners taking a lot longer than expected to do its work. Smile Direct Club has a Smile Assessment Quiz on their site so you can check for yourself before signing up. It takes only 30 minutes. It won't be 'bad' if you take your impressions a few weeks or months later. Your email address will not be published. Being chased now daily and offered my plan - went to a pop up and had the (painful) survey - I knew my teeth would not be straightforward if you'll pardon the pun. Considering the low cost and convenience, Smile Direct Club is a good option for people who want to improve minor misalignments in their teeth. I immediately called my reps direct line and left her a VM that they had my aligners, and I would be expecting my full refund in 7-10 business days, or no later than January 30th (Id give them until the 31st just in case they were closed for MLK day next Monday). Note: Once you begin mixing the putty, it will set within 90 seconds, so youre on the clock. Dont put the trays in plastic bags. Don't worry. /s). OTI2OTE1MzE5YjVlZTM5M2Y0Njk0OTc0YzM0ZDc2MmNkNDJlNWY4N2FkZDg1 Bad service, I had Kish as my smile guide and had a great experience. Yvonne was very professional and friendly, Always a pleasure to visit Smile Direct. 3. Im done. So, I was set for a FULL refund as soon as the actual refund department released the funds. This is why companies have high standards when it comes to your molds. It takes only 30 minutes. For example, SmileDirects treatment might not be able to correct certain bite issues (like overbite or underbite) or severe cases of crowding or spacing. Youll need to order a replacement kit, but SmileDirectClub will refund the cost when you purchase your aligners. Thank you all so much for watching! Theyre priced at $2400, but have a similar payment plan option, $99/month for 24 months, with a $399 down payment. Reviews like this give us motivation and help us ensure we provide high-quality care. Hi Farooq, thank you for your kind review. Since no X-rays or further scans are taken, and an orthodontist doesnt always physically examine your mouth before prescribing the treatment, you wont know if you have any underlying dental issues which can be worsened by aligners. This Smile Direct Club invisible aligner review found one promotion on the Smile Direct Club website: For a limited time you can get a $29 kit with a rebate option. Type it up and have it ready to go. Power your marketing strategy with perfectly branded videos to drive better ROI. The next section features images of teeth at varying levels of crowding, so you can compare the crowding and spacing of your own teeth[5]. ChrisT5891 2 yr. ago How come? Once you get your aligners, treatment will take around 46 months, depending on the specifics of your case. We also know that taking the plunge into home aligner treatment can be intimidating, and sometimes, the best way to evaluate your options is to see how theyve worked for other people. Don't worry. Now youre ready to create your impression. ), but that they would credit me 2 free sets of retainers (lucky me! And another one when your Impression Kit ships: When SmileDirectClub says they have a 12 day shipping time, they mean it, so you should find the impression kit on your doorstep within just a couple of days. Y2EwNTQ1NTFlNGVhMmU3N2YyMDQ5NTU4Yzc2ZDY5ZTA1Y2QyOWEzMGQwODhh ( 20 ) It might be worth checking if your insurance policy covers clear aligner treatment for adults. Some reviews even included photos of their results as further proof. We truly appreciate you taking the time to leave a review. Her goals are to help create original pieces that connect to your reader and drive reviews. Get started with a free 3D scan at one of our SmileShops around the world.Interested to learn more about SmileDirectClub? All iv had from customer services is to pay more money or nothing. If you have any questions about Smile direct club , do not hesitate to ask . Notice every single problem people had with SDC was because of bite? Pursuing orthodontic treatment as an adult can feel stressful and overwhelming. Yesterday, I saw the $1,550 credited back to me on my online credit card statement, and received an email from the refund department confirming they had processed it. If you have any feedback about your experience or need any help, please email us at reviews@smiledirectclub.com. After 2 extra lots of aligners, my teeth are still not what they said they would be. Home What is Orthodontics? The sooner you get your kit in, the sooner you could be on your way to your new smile. Taking your impressions is the first step towards getting the smile you love. Centers for Medicare and Medicaid Services. Nothing. From here onwards, youll have regularly scheduled appointments with your doctor to check in on your progress. Becky made it a lovely, fun, thorough, informative and professional consultation. They boast affordability, ease of use, and of course, invisibilityall benefits that are not offered by braces. MWFhN2I0OWUyYjk1ODA2ZGRhNzQ5YjVkOWIyOTU2NWViZWVmYzE3Yzc2Y2U4 I write for ActionCIND (Chronic Immunological and Neurological Diseases) and at hEr VOLUTION. She then put me on hold to ask her supervisor if she could go ahead and push my refund through before my aligners were physically processed (or, more likely, I was just being pacified, I dont care at this point). MDA1Yjc5ZGJjOWNlN2YzOWM3NGIyNzliNDAxYzRkMTc5ZmIxNmE2M2FjNGIx I visited the Smile Direct Club bus today and it was a great experience. Sale:$15 impression kit - FREE after return, plus 6 months FREE teeth whitening. ZTYzZThlYmZmNGI1ODY4In0= So if youre trying to straighten your teeth on a tight budget and timeline, Byte is worth considering as well. BPA is an organic compound and hormone-disrupting chemical that comes from producing plastic, and it has been linked to cancer. Upper teeth Tilt your head back until you can see the bottom surfaces of all your back teeth and take a photo of your top dental arch. Results may vary. Congratulations! Byte is Faster The average treatment time for Byte is 3 to 4 months. Why? You must remove your aligners while eating or drinking anything except water. In order to better assist you, please reach out to us directly at reviews@smiledirectclub.com. SmileDirectClub, Get an Impression Kit: smiledirect.co/2ACPHKa. You finished your Impression Kit, and SmileDirectClub makes it easy to return your impressions. Before you begin, read through the Impression Guide included in your kit, just so you have a sense of what the whole process entails. Theyve opened over 300 retail locations (called SmileShops) nationwide. Will definitely recommend Smile Direct Club. YjM0ZGIzN2Q4MDU1YWQ5YjQ0MDI2YmFhYjg5NiIsInNpZ25hdHVyZSI6Ijg4 I dug up some customer responses for this Smile Direct Club invisible aligner review: From my initial in person consultation to my last aligner it was an easy process and uneventful. I explained that I would wear them for a week, just to prove that they were useless, and then I would be filing a complaint with the FTC. That means no more office visits. MjcxNGI5NjQ4MzhjZTcyMTQ5Mzg0NGVkNDY5ODE3NTU3Y2Y0ZmJhNjdlN2U4 Not as painful as I was expecting and happy with my new smile, I love the way Im able to smile with no hesitation! MTM1MDk4OGVkM2UxMGZjODUyZjc0MGZjODU2ZDdiZDliYWQwMThhNjEwZWVk If youve never taken teeth impressions before, it can be an intimidating prospect, and we wont lie sometimes it can be tricky. Yes She double checked my tracking number and confirmed that they had been received. As mentioned previously in this Smile Direct Club invisible aligner review, youll receive tracking information via email after your order is confirmed. I totally get it. SmileDirectClub provides enough putty for two molds of your top teeth and two of your bottom ones, so even if you mess up, you have another shot at it. M2M2NDNhZmNlM2E4YTE3ZjY3OGQ0ZDQ3OTY2MjUyNWMzNTk3N2UyZjNlMTcz It seems they often have some kind of promotion going on, so dont worry if you miss one. Thank you. SmileDirectClubs dentists only need one good set of top and bottom impressions to create a treatment plan, but getting it right the first time is tricky, so they give you two attempts. If youre not happy with your Smile Direct Club invisible aligners, you can return your aligners for a refund within the first 30 days. Please follow these steps when returning your aligners: Pack your unused aligners, in their original bags, to ship back to SmileDirectClub. You can also call them to check with them directly.