AT&T does not determine eligibility. The EBB benefit can be applied to the following Cricket plans: Only one benefit can be applied per account. And Comcast does not want to figure out how to solve the problem that a myriad of customers have written about here and other posts. Last 4 digits of your Social Security Number. This is quite frustrating given that Comcast isn't losing any money since these are federal funds being used. Additional information will be provided to customers enrolled in the EBB program if any steps are required to receive the ACP benefit of up to $30 a month (up to $75 on qualifying Tribal lands) after March 1, 2022. It is also called The Lifeline National Eligibility Verifier. I applied through comcast 4 times, I am ALREADY APPROVED THROUGH VERIFIER. I am a long time customer and have spent many many hours/days that I will never get back, trying to apply (days receiving error messages with no direction at all through customer service, even receiving information such as "you cannot apply with us until 30 days after you are approved through the national verifier") and now being denied. The Emergency Broadband Benefit Program provided support for broadband services and certain devices to help low-income households stay connected during the COVID-19 pandemic. July 1, 2022 - Notice of Apparent Liability, FY 2024 Congressional Budget Justification, Telecommunications Access Policy Division, Federal-State Joint Board on Universal Service, COVID-19 Telehealth Program (Invoices & Reimbursements), https://www.fcc.gov/affordable-connectivity-program, WCB Grants VPNet Limited Waiver of EBB Program Reimbursement Rules, FCC Proposes a $220K Fine for Apparent Wire Fraud in EBB Program, Inspector General Advisory on Providers Deceiving Lifeline Consumers, Inspector General Warns of Providers Deceiving Lifeline Consumers, WCB Grants GCI and T-Mobile Waiver of EBBP Reimbursement Rules, FCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, FCC Provides Additional Guidance on Affordable Connectivity Program, FCC Issues Further Guidance for Affordable Connectivity Program, WCB Issues Guidance for Transition to Affordable Connectivity Program, WCB Implements EBB Program Integrity Measures for CEP Enrollments, OMD Announces Mitigation Measures for EBB Program CEP Enrollments, FCC Inspector General Issues Advisory Regarding EBB Enrollment Fraud, FCC Seeks Comment on the New Affordable Connectivity Program, WCB Expands EBB Eligibility for School Lunch and Breakfast Programs, EBB Program Discount and Program Integrity Requirements Guidance, WCB Grants Atlantic Broadband Waiver of EBBP Reimbursement Rules, FCC Enrolls 4M+ Households in Emergency Broadband Benefit Program, Emergency Broadband Benefit Program Waiver Petitions Order, WCB Addresses SPITwSPOTS EBBP Waiver Petition, FCC Announces Release of Regional EBB Data, WCB Waives and Extends EBBP Reimbursement Filing Deadline to July 15, WCB Addresses LICT and Lumen EBBP Waiver Petitions, WCB Addresses Cox, NaLA EBB Waiver Petition on Connected Devices, EB Reminds EBB Providers of Informed Consent and Co-Pay Requirements, FCC Shares Start Date of Emergency Broadband Benefit Program, FCC Begins Emergency Broadband Benefit Program Testing, FCC Announces First Slate of Emergency Broadband Benefit Providers, FCCs Spending Plan for CARES Act and Division N Funds, Erratum - Emergency Broadband Benefit Program, Initial Milestone Dates for the Emergency Broadband Benefit Program, FCC Adopts Report and Order for Emergency Broadband Benefit Program, FCC Provides Details About Emergency Broadband Benefit Program Event, FCC Announces Roundtable on Emergency Broadband Benefit Program, WCB Announces Roundtable on Emergency Broadband Benefit Program, WCB Seeks Comment on Emergency Broadband Connectivity Fund Assistance, FCC Emergency Broadband Benefit Program Fact Sheet. I'm on the end of my rope. Well nothing is different, he was just doing it for me. After you complete the application, you'll need to return it with official documentation to the . The Emergency Broadband Benefit (EBB) Program provided a discount of up to $50 per month for broadband services for eligible consumers. Received a Federal Pell Grant in the current award year. For example, if you are already receiving assistance for your wireless service, you cannot receive ACP assistance for your internet plan too. So there is light at the end of the tunnel. Can I apply the Affordable Connectivity Discount towards my bundled services? In order to add the discount to your Telepak Networks account, you will need to verify eligibility through the National Verifier. Application Form the National Verifier EBB The consumer fills out and signs Apply by Mail ontion 3: ) roviderto contacts a service Verifier, the consu mer can then lication Process determination from the National electronicapplication m Obi d to p Available for Public Use . Spoke with many different customer reps for the last two weeks. First, youll need to apply with the federal government at, The federal governments National Lifeline Eligibility Verifier (National Verifier), managed by Universal Service Administration Company (USAC), is a centralized system that determines Lifeline and EBB program eligibility. The easiest way to apply is to go toaffordableconnectivity.gov. The federal governments National Verifier determines who is eligible for the program, but you may qualify if any of the following apply to you: [Edited: "Inflammatory"]. USAC will not review all applications that require additional documentation in the staging environment. I need answers other than 'try to apply back in another three days.' FCC initiated these three paths to go through the National Verifier. But just the same denial email over and over again. For a common and easily fixed example: if the National Lifeline Accountability Database (NLAD) system that the FCC uses to collect and verify applicant information for programs associates a different name with a the personal information provided by an applicant the application may cause an error. Thank you! Your patience through the process is very much appreciated. To be added to an NV launch list and for any questions related to the NV, service providers must emailLifeline Programindicating which states and/or territories they do business in. I asked him, if this doesn't work then what? All of the information matches, there is no reason this shouldn't go through. The Affordable Connectivity Program (ACP) is a federal program created as part of the Infrastructure Investment and Jobs Act. The FCC engaged the Universal Service Administrative Company (USAC) to implement the EBB Program, using the framework of the Lifeline program, an existing FCC program to help provide affordable voice and broadband service to low-income consumers. National Verifier (NV) - Universal Service Administrative Company To contact Cricket Customer Support, please call, The temporary federal government EBB Program willconclude at 6 p.m. EST on December 30, 2021. How do I get assistance with my Affordable Connectivity Program (ACP) benefit? How do I apply for the Affordable Connectivity Program benefit? Once you are approved, call AT&T at866.595.0604 to enroll with your National Verifier application ID. I think it may be as simple as Comcast has my name as Ken and the Verifier program it is Kenneth. Maybe all of us who have been approved within the national Verifier program and denied by Comcast should get together to form a class action suit against them should our issue not be resolved expeditiously. Detailed instructions, including mock data that will create specific results, are available in the National Verifier Staging User Guide. Print it and fill it up. People who passed the Lifeline verifier now can automatically be considered EBB eligible. Learn what services are available at your address. EBB enrolled customers may switch service offerings at any time. Only one Emergency Broadband Benefit per household, not per person, is allowed. I have called several times and pressed different numbers each time in the hope that I fill finally get transferred to a live person, no such luck. As an eligible person with low-income experience, it is your right to get a 50 dollar monthly discount on broadband internet and other facilities. Online: Use the Lifeline National Verifier application system to create an account and see if you qualify. What is the difference between me pushing that button or him I asked? Quick (and then some!!) To request a manual review, email Lifeline Program with the application ID and desired result scenario (e.g., approve or reject this error) for each mock application. @sofarsogoodI too was finally accepted after multiple denials from Xfinity. They want me to put my Comcast account in my son's name! She asked me what my national verifier application id is and she said, ok great, I put in in the system and sent it to the dept that is handling it and that they will use the id to match it and that there was no need for me to call back and hopefully should just be a day or two and to watch for the approval email. Eligible households who live on federally recognized Tribal Lands will get up to a $75 benefit on their eligible mobile broadband service. Here are the steps: I have been denied for about the 5th time, says I have either not verified (I AM VERIFIED!!!!!!!! The crucial one is to qualify through the National Verifier. Seems like you should be able to just delete my applications and let me apply for the benefit under his name! The eligibility verification process and available database connections vary slightly in the NLAD opt-out states (California, Oregon, and Texas). I tried this number & it was automated run-around. Then re-submit your enrollment application through Xfinity. yes i did fill out the information requested and was able to submit the application to xfinith. How do I know if I qualify for the Affordable Connectivity Program? They'll be able to help further review the application with you and figure out what may be causing the email to generate. If you have any questions, please visit fcc.gov/broadbandbenefit. That number is for our amazing Internet Essentials team, but they are also currently handling the EBB applications as well, since there are qualifiers for the discount much like the Internet Essentials program. . Consumers looking for information on the FCCs Emergency Broadband Benefit should visit fcc.gov/broadbandbenefit.