You might need to take it back to the dealer for an update, or replace it. A comfortable trek. We are Lemberg Law, a Consumer Law Firm. #PacificaParent, A post shared by Chrysler (@chrysler) on Feb 17, 2020 at 6:03am PST. While driving on highway on4/22/23 the vehicle displayed a message stating stop safely, vehicle will shut off soon. Again the van won't be fixed for weeks, nhtsa shows no remedy yet. Twice while driving on the highway the accelerator stopped working and the dash acted as if the car was off - it instructed to hold the brake and press the start button to turn it on. At the time there was no shoulder near by so I had to drive on the busy highway at very slow speeds until I could pull over. Chrysler Pacifica transmission problems are common with the 2017 model year. Almost immediately, the van shut itself off again. Eventually I got the car to successfully turn off, turn on, and engage in drive mode, and I was able to drive the rest of the way home, however the engine light remained illuminated the entire drive (the car's app calls this the "malfunction indicator light"), and I was very nervous about the situation repeating and not being in a position where I could easily pull over, so I took the smallest side streets I could to wind my way home in case I had to pull over again with a moment's notice. While essentially the same malfunction mentioned in the complaint above, it was only listed under Powertrain. The contact stated that while driving at 80 mph with the cruise control activated, the vehicle experienced phantom braking. statistics and reliability analysis of Chrysler Pacifica, all problems of the 2018 Chrysler Pacifica, all problems of the 2019 Chrysler Pacifica, all problems of the 2006 Chrysler Pacifica, all problems of the 2017 Chrysler Pacifica, all problems of the 2004 Chrysler Pacifica, all problems of the 2005 Chrysler Pacifica, Navigational (global Positioning System) Gps problems, Recreational Vehicle Lpg Tank Valve/gauge problems. I was told no one could help me at that point and to just come for my oil change on the 29th. You might need to take it back to the dealer for an update, or replace it. Please enter a valid email adress, Your phone Whats your phone number? Within several seconds, my radio, dash lights and engine shut down and the car came to a complete stop. Googled it and there were news articles about the issue. This is the first reoccurrence since getting the power inverter module replaced at the dealership four days ago. It has been almost 2 weeks already. The owner from New Mexico describes how the accelerator of the 2022 Chrysler Pacifica stopped working. Dealership service department told me they don't really know what todo. There was no cross traffic and a car parked along the curb on passenger side was not encroaching on driveway. This website is attorney advertising: prior results do not guarantee a similar outcome. The contact stated that the brakes caught fire, and there were flames coming from the brake calipers. I placed my vehicle in reverse to back out of a parking spot. The shutdown caused me to move quickly to the shoulder of the road, with limited ability to maneuver in a safe manner. This issue is caused by a broken rocker arm shaft retaining pin. My 4-year-old female child pressed the button to automatically open the sliding door, and attempted to climb in the vehicle as it was sliding open. After this happened several times in the course of a few blocks, I called for roadside assistance to tow the car back to the dealership. This is a significant safety issue as the freeways in my area usually do not have any shoulders or areas that are safe to pull over on. Dealer is denied to make any changes or repair to the vehicle. With the recent and major update for the 2021 model the van became even more appealing with the new looks and even more standard features added to the list. Landmark Supreme Court Decision Made in Lemberg Laws Facebook Robocalling Suit, Lemberg Law Wins Class Certification in Robocall Case, I purchased a 2022 Hyundai Palisade equipped with the factory tow package so that I could tow my boat. What Owners Say. We took it to the dealer to get it fixed, they kept it for a month and did a software update. If a cell phone provider has to overnight a phone due to liability in an emergency, shouldn't a vehicle manufacturer do something?. Car then refused to move either further back to complete the street entry maneuver or forward to re-enter the driveway. Chrysler Pacifica Hybrid Review - Radio Problems - Beware!! Under the hood, the van remained the same, powered by the common 3.6-liter Pentastar V6 that puts out 287 horsepower along with 282 lb-ft of torque. While operating the vehicle at a low speed (10-15 mph) and making a left hand turn the vehicle lost power, including steering, and acceleration. I was driving on freeway today january 13, 2023 and vehicle lost all propulsion (did no respond to accelerator being depressed) with warning message on screen "press brake and push button to start" and "shift to p to start" while at 64mph. . They said it would take 2-3 weeks to look at the vehicle due to their backlog. On the way home, while driving on the hov lane of I-405 north, my van suddenly slowed down from 70mph - 40mph and continued to cruise at around 40mph. Just then, the onboard computer installed in the control panel of the drivers seat had acted upon either the obstruction or the switch in lanes and assumed complete control of the braking and steering systems. It came back at: p0a43. Loss of Drive from Incomplete Transmission Weld. The first appointment available was June 27th, 2018 at 0830. This is my third Chrysler pacific, 2014, 2017, and now 2019. According to the complaint, this happened 3 times in a span of 3 days. complaints filed with the National Highway Traffic Administration, Jaguar Land Rover to Pay $26,500 for Lemon Law Violation. This is the third occurrence, the first happening while stopped at a red light and the second in a parking lot when shifting from reverse to drive. Safety sphere 2. So I dove to the closest auto zone for a code reading. The years affected were 2004-2008, and the ticking occurred as early as 15,000 miles, with the average being 104,500 miles. The power loss was immediate and was almost reended by the vehicle behind, but was able to get off highway with out accident. The check engine light and battery light illuminated after the engine had quit. The 2004 Chrysler Pacificas air-conditioning problems can become troublesome if they arent immediately addressed. This happened 4 times in under 30 miles on the highway. April 8, 2020 A Chrysler rearview camera image recall has been issued for more than 365,000 of the following vehicles equipped with 8.4" or 12" radio displays. If you need assistance, call the Lemberg Law Helpline or fill in our contact form. Rearview Image Can Remain on Radio Display. The contact stated that while driving at approximately 65 mph, the vehicle lost motive power without warning. However we towed the vehicle to a dealership due to the safety concern. We called dealership, service manager immediately acknowledged safety concern and picked up vehicle at our home. There was a malfunction light that came on once the engine stalled. The next morning it did not start and we had it towed to the nearest dealer. As I was driving on a trip from chicago to vegas with my grandchildren on two and a half day trip! That warning does not exist if the vehicle is driven forward and it does not exist at all for the passenger side slider. TSB #9004290. The component or system that owners identify differs depending on their perception of the problem. She accidentally hit the button again as she entered, and the automatic sliding door began to close. Lights work, trunk lid raised. I attempted to power off the screen by depressing the radio power button, but it also yielded no results. The law makes Chrysler pay legal fees. I am looking the website please manufacturer and posted online by national haghway traffic safety. This list will include the most usual problems experienced by both models: One of the most notable 2017-2018 Chrysler Pacifica problems is its defective cruise control feature, which may malfunction due to faulty wiring. This was a very dangerous incident and I'm lucky I was not in an accident. We had to pull to the shoulder and the vehicle kept cycling all of its lights on and off. I was then able to drive the vehicle home about half a mile. I need help on finding out why this is happening. The extent of coverage may vary, so its best to confirm with your dealership. However, the total cost of repairs may vary, depending on part prices and labor rates. this was on a residential street, 25 mph speed limit, clear day, dry pavement. The vehicle was able to be restarted. There is no way to recover it unless I power off the engine, and power back on (turning off radio doesn't help). When locking vehicle and arming the alarm up on returning to vehicle in a parking lot no matter where. Click to expand. The Chrysler Pacifica, despite being all practical and handsome in looks, isnt a reliable vehicle at all as per the NHTSA reports. Brought car to the dealership again, they asked for me to drop it off on monday. In short, no. To combat driving with the tailgate door open, we have placed several narrow vertical strips of take on the back window to alert the driver. After 2 - 3 hours, the tow truck came, he able to restart the car. It has not been fixed by the recall. Van quit running during rush hour. CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. I again tried to press the "x" which appeared in the upper right hand corner to alleviate the situation to no avail. No injuries were sustained. Sound off and share your experience with other visitors in the comment box below. Car is unsafe to drive on highway speed. So car is back to service now and I haven't heard anything back. I need this corrected and vehicle to perform as advertised, thank you. Copyright 2023 Endgame360 Inc. All Rights Reserved. The Pacifica minivan and crossover are completely unrelated. Extremely disappointed in chrysler. The engine light stays lit for up to 1 day. On 3/9/2023, I drove it on the freeway, and again, the same loss of motive power occurred. The forward collision alert might have gone off; afterwards most of the warning lights were on. On the other side of the hill was a "t" shaped intersection where another vehicle stopped in the intersection from a stop sign several feet behind. I have been in to Chrysler service in fort collins five times to have it fixed. I have contacted the dealership multiple times without reply. The manufacturer was made aware of the failure and dispatched an inspector to the dealer to inspect the vehicle, but the report was not yet available. The software update from the recall was performed, and the service adviser informed me that it was successful and the issue had been resolved. They could not reproduce the issue. After incident, the check engine light came on. I've researched these issues and found that this complaint is common among numerous Chrysler Pacifica owners. The dash gave me a warning that the vehicle was off. She screamed and I pressed the button again, and the door began to open, letting her loose. After the hard stop (and explaining it to my family), I gently accelerated through the intersection and parked the van in my driveway. On 2/24/2022, we were merging onto the highway when the van powered itself off. The van came to a stop with some bad sounds from the engine. It is yet to receive a proper generation upgrade but already received a proper facelift for the most recent 2021 model year where it received a complete design overhaul along with an all-new interior design, a new infotainment system, and plenty of safety techs as standard that were available as an option before. We are in los angeles traffic where people drive very fast. The service manager, bob lee, says it's Chrysler's fault. The dealer has already looked at the vehicle prior and claimed they found the issue and resolved it. Practically being the inventor of minivans, Chrysler had the best option in the market soon to be heavily rivaled by Japanese and Korean brands such as Honda, Toyota, and Kia. Neither the accelerator nor the cruise control was engaged. While reversing out of driveway with 4. Driving on 4 lane highway during stop and go traffic. They said I have to wait for an update, this is not something I should have to live with. I noticed that it starts out with a mild hissing sound coming from the passenger side speakers which lasts about 10 seconds or so, then all audio goes dead (everything, inlcluding navigation, bluetooth, voice prompts). Forums I read have said this is a common, documented problem. I am fortunate I was able to get to the shoulder of the road without causing an accident. The contact stated that upon his mother entering a gas station at a low rate of speed, she hit a divot in the road which triggered the vehicle's phantom braking to engage without warning. Problem is when your driving on freeway and its not working it causes you to fight with it and pull over shut off the van and restart this could cause a serious accident and with kids in the van im not ok with this. No buttons were working. The hands-free and bluetooth feature of my radio stopped working 3 months ago. I was driving around 15 mph and the van suddenly lost all electrical and engine power. U connect / radio / backup camera / temperature control system freezes causes lack of control of temperature controls, no backup camera no controls in the radio/attached systems. They stated that mechanics would fix it, but it would quickly go back to the same problem again and that there was no estimate for the cost to repair. But since 2008, the Pacifica has actually been a mostly problem-free car, with the exception of two problems in 2017. Had to pull over and restart car to be able to accelerate. I was able to have my phone ready and took pictures of the warning screen the second time. The car stalled while driving. Sometimes when the transmission shifts hard it throws a emergency brake, which causes the vehicle to stop. Well assess your case for free. Blower (fan) motor. Our vehicle stalled 6 times over the course of 17 miles driving around town, maximum of 50 mph at times. Exposed metal surfaces may also develop rust. issue that causes a shutdown was addressed by merely providing a millisecond's notice that the vehicle is going to completely die. The manufacturer was not made aware of the issue. The 3.5-liter, 3.8-liter, and 4.0-liter V6 engines were among the affected. Our pricing beats the national average 86% of the time with shoppers receiving average savings of $1,824 off MSRP across vehicles. A loss of power steering assist or a stall can increase the risk of crash. I was driving 1,000 miles from my new house in nc back to IL for a visit and 90 minutes into the drive the radio and climate controls all went out. The minivan was only one day old when it happened. After restart engine stalling continued randomly without warning during our trip. RepairPal rates it a 3.5 out of 5.0. Only backroads. If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash. Van shutoff on the highway going 60- 65 mph with my wife and two kids under six. When the van accelerated on its own, we had nearly but not completely come to a stop yet. This is a supremely dangerous event depending on where one happens to be driving at the random moment that the malfunction takes place.. While driving approximately 35mph and without any warning, the vehicle suddenly slammed on the brakes and came to a stop in the middle of the road. Illuminated Check Engine Light Due to Carbon Buildup, Engine Noise Due to Damaged Retaining Pin. See
The contact owns a 2022 chrysler pacifica. The vehicle was able to be restarted. This is as much a safety problem as it is an inconvenience. Power steering went completely out. Automotive Features Reviewer at CarParts.com. After the incident happened, the "check engine" light came on. Now other things are starting to happen, the passengers power seat no longer reclines, the radio will just quit working and so does the a/c. These shutdowns occurred after the vehicle had its software updated based on recall 03a (loss of motive power). This is obviously a major safety risk. The recall is expected to begin May 22, 2020. Symptoms may start showing up in relatively new Pacificas at around 20,000 miles. The van quit on that driver once on the return trip. Have a 2022 chrysler pacifica pinnacle which we picked up 10/8. Vehicle was purchased new in March 2019 off the showroom floor from a dealer in morton, IL. March 1st- car shut off on the freeway going 70 mph. I was at that movement on an interchange ramp between two express ways and had several fast moving vehicles around me and no engine power to maneuver myself. On 3/12, while driving on the interstate traveling 70mph, the warning popped up, indicating that a power shutdown was imminent. Happened on the road traveling to fl from il leaving all of our belongings visible and available to take. ASK OUR COMMUNITY: Get expert answers to your auto repair questions, CarParts.com Research Team Automotive and Tech Writers, Chrysler 300 Reliability and Common Problems, Chrysler 200 Reliability and Common Problems, Chevrolet Impala Reliability and Common Problems, Dodge Caravan Reliability and Common Problems, Kia Sedona Reliability and Common Problems, P06DD Code: Engine Oil Pressure Control Stuck Off, Differentiating Between the Throttle Position Sensor and Throttle Body Temperature Sensor, Overinflated Tires: Effects, Risks, Maintenance, A Comprehensive Guide to Car Door Handle Replacement.
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